Customer Service
phone number: (800)713-4534
hours: 5am - 10pm MST Monday-Friday
7am - 4pm MST Saturday
email: customerservice@sierratradingpost.com
Store Return Policy:
Sierra Trading post account members can use ReturnExpress to get free return shipping- and not have to wait for their return shipment to be received before getting store credit. See site for details.
Standard returns:
Fill out the return form on the back of the invoice.
Exchange: Call customer service or fill out the exchange form on the invoice.
Ship all returns to:
Sierra Trading Post
Attn: Returns
5025 Campstool Road
Cheyenne, WY 82007-1898
<p>Sierra Trading Post wants to be your first choice for name brand outdoor clothing and equipment, so they offer savings of 35% to 70% off of the retail price to sweeten the deal. How do they do it? They carry overstocks, closeouts, and irregulars, each clearly marked so you know the reason why the price is so low. </p>
<p>Whether you’re into camping, snow sports, cycling, running, water sports, fishing, climbing, skating, golf, fishing, hunting, travel or motor sports, or if you’re looking for something for the home, Sierra Trading Post has a great selection at a terrific price. </p>
<p>They offer a 100% satisfaction guarantee. If, for any reason, you are not completely satisfied with your purchase, return it for a full refund or exchange. This guarantee NEVER EXPIRES. Whether it’s three days or three years, Sierra Trading Post is committed to your satisfaction. </p>